Who we are!

Visaairways and Migration Advisors Ltd, privacy policy!

Effective Date: [14/01/2025]

Visaairways and Migration Advisors Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.visaairways.com, https://visaairways.com. or use our services related to travel reservations, accommodation arrangements, student admissions, and visa applications.

By accessing our website or utilizing our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect various types of information in connection with your interactions with us, including:

  • Personal Information: This may include your name, address, email address, phone number, date of birth, passport information, and any other information you provide us when you make a reservation, submit a visa application, or inquire about our services.
  • Payment Information: We may collect payment information, including credit card numbers and billing addresses, when you make a transaction through our website.
  • Non-Personal Information: We may also collect non-personal information about your interactions with our website, including your IP address, browser type, pages visited, and the date and time of your visits .

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and manage our services, including processing reservations, student admissions, and visa applications.
  • To communicate with you regarding your inquiries, bookings, or applications.
  • To enhance customer service and improve our offerings by analysing usage and preferences.
  • To send you promotional materials, updates, and important information related to your bookings or our services (you can opt out of marketing communications at any time).
  • To comply with legal obligations and protect our rights.

3. Disclosure of Your Information

We may share your information in the following circumstances:

  • Service Providers: We may employ third-party companies and individuals to facilitate our services, provide payment processing, or perform tasks on our behalf. These service providers will have access to your personal information only to perform these tasks and are obligated to protect your information.
  • Legal Obligations: We may disclose your information if required by law to comply with legal processes, respond to government requests, or protect the rights, property, or safety of Visaairways, our users, or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
  • How long we retain your data: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
  • For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

4. Data Security

We implement appropriate technical and organizational measures to maintain the security of your personal information. However, no method of transmission over the internet or method of electronic storage can be guaranteed to be 100% secure. We strive to protect your information, but we cannot guarantee its absolute security.

What rights we have over your data:

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded links or location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website, except our logos.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Visaiarways websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

As partners/affiliates if you request a password reset, your IP address will be included in the reset email.

Where your data is sent, you comments may be checked through an automated spam detection service in our URL and our partner Tech provider.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. IF you request your details be deleted, our system would action within 24hours of request. However, you may continue to receive automated promotional messages until your unsubscribed from the service independently.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

5. Your Rights

You have certain rights regarding your personal information under applicable data protection laws, including:

  • The right to access your personal information.
  • The right to rectify any inaccuracies in your personal information.
  • The right to request the deletion of your personal information under certain circumstances.
  • The right to restrict or object to the processing of your personal information.
  • To exercise these rights, please contact us using the information provided below.

6. Third-Party Websites

Our website may contain links to third-party websites. We do not control these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Visaairways and Migration Advisors Ltd.
Email: info”visaairways.com
Phone: +2348148766709
Address: 5 Hezekiah Street Opp. GSM Village Off Aroma by High Tension, Awka, Anambra Nigeria

Thank you for choosing Visaairways and Migration Advisors Ltd. We appreciate your trust in us and are committed to safeguarding your privacy.


Policy Statement

At Visaairways and Migration Advisors Ltd, we are committed to providing high-quality, professional, and compassionate services to our clients. As a reputable migration advisory firm, our mission is to assist individuals and families in navigating the complexities of international migration laws and regulations, while also ensuring the highest standards of integrity, professionalism, and ethics.

Scope and Application

This policy statement applies to all activities, services, and personnel of Visaairways and Migration Advisors Ltd., including our website, social media platforms, and any other digital channels. Our policy is designed to promote a culture of excellence, transparency, and accountability, and to ensure that our clients receive the best possible experience from us.

Core Values

At Visaairways and Migration Advisors Ltd., we operate based on the following core values:

  1. Client-Centricity: We prioritize the needs and interests of our clients, providing personalized and tailored solutions to their migration needs.
  2. Professionalism: We maintain the highest standards of competence, expertise, and integrity in our services, ensuring that our clients receive accurate, reliable, and timely information and guidance.
  3. Transparency: We are open and transparent in all our dealings with clients, providing clear and concise explanations of the migration process, our services, and any applicable fees or charges.
  4. Respect: We treat all clients with respect, dignity, and compassion, recognizing the diversity and individuality of each person who approaches us.
  5. Accountability: We take responsibility for our actions, decisions, and outcomes, and are committed to continuously monitoring and improving our services to ensure the best possible results for our clients.

Compliance and Regulatory Matters

Visaairways and Migration Advisors Ltd. is committed to complying with all relevant laws, regulations, and standards in the provision of our services, including but not limited to: Migration laws of all our parent country, our partners Countries, International Aviation Authority (IATA) and ICEF Academy.

Website and Digital Channels

Our website at www.visaairways.com is an integral part of our services, and we strive to ensure that it is accurate, reliable, and up-to-date. We reserve the right to modify or update the information and content on our website at any time, without notice.

Fees and Charges

We charge competitive and transparent fees for our services, which are clearly mentioned on our website and other charges in our engagement agreements. Any changes to our fees or charges will be communicated to clients in advance, and will be subject to their prior approval.

Confidentiality and Data Protection

We recognize the importance of maintaining the confidentiality and security of our clients’ personal information and data. We adhere to strict data protection and confidentiality standards, and take all necessary measures to prevent unauthorized access, use, or disclosure of our clients’ confidential information.

Client Complaints and Feedback

We value client feedback and complaints, and have established a complaints management procedure to ensure that all issues are addressed promptly and fairly. Clients can contact us via email, phone, or our website to lodge a complaint or provide feedback.

Policy Review and Updates

This policy statement will be reviewed and updated regularly to ensure that it remains current, accurate, and effective. Any changes to this policy will be communicated to our clients and the public through our website and other digital channels.

Contact Information

Visaairways and Migration Advisors Ltd.

Address: 5 Hezekiah Street Opp GSM Village Off Aroma by High Tension Awka Anambra Nigeria
Phone: +2348148766709
Email: info@visaairways.com
Website: www.visaairways.com

Please note that this policy statement may be subject to change at any time, and we encourage our clients and the public to check our website for updates and revisions.

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